LASA:

LASA Business Management

Sandy Egeler is the Business Manager and she can be reached at (734) 433-0835. 

Billing rates:

• $7.64 per thousand minimum 12,000 per quarter

• $4.35 per thousand for "summer water" (all usage over the winter average)

• 1/2 construction or vacant home for usage of 3,000 or less: $45.84 per quarter

• Debt service $39.00 per quarter; 1/2 construction rate $19.50

Billing dates:

• January, April, July and October.

Other billing matters:

Bills should be received by the second week of those months.  If not, please call and ask if they have been sent.  If requested, I will be happy to send a copy of the billing history.  A bill cannot be reprinted from the computer; however, if desired I have developed a form in Excel and can recreate a bill.

The date the bill is due is clearly marked on the bill. This is the date payment must be received.  NO postmark will be accepted. Please allow enough time for the payment to be received if you are mailing the payment. Payments are received at Scio Township Hall.  They date stamp when payment is received. If it is getting close to the deadline, please feel free to drop the payment off at Scio. They have a drop box at the front door you can use after hours.  Outdoor Payment Drop Box Policy: Payments left in the drop box are collected at 9:00 AM only. Payments left after that time will be considered as received the following business day. There is a 10% penalty assessed to all bills not RECEIVED by the due date. There will be no exception. Your bill is your responsibility. I have had numerous complaints about not receiving bills. Please mark your calendars and call if the bill is not received in the months indicated. You are given 30 days from when the bills are printed to pay. This is more time then any other utility allows.

Note: LASA Board of Directors passed a motion to establish a "bad check" fee of $40 starting October 1, 2003. Any LASA customer that attempts to pay LASA with a check that is returned for insufficient funds will have $40 added to their bill.

If you have any questions regarding billing please don't hesitate to call Sandy Egeler (pronounced Eggler).  I work out of my home office.  I can usually be reached any day of the week from 8:00 am to 10:00 PM.  I do have an answering machine if I am not at home when you call.  I will call you back as soon as possible.  If you have water quality questions or system problems then please call the plant at 426-4545.  They have an answering machine if they are not available.  The message will give you an emergency paging number you can use if it is truly an emergency.

Delinquent Accounts

Any account that goes three months delinquent will be sent a shut-off notice via certified mail.  This letter will inform you of how much is over three months delinquent and the total amount due.  You will be given 30 days to pay the amount that is three months delinquent.  If payment is not RECEIVED by the due date in the letter, the following day your water will be turned off.  It will not be turned back on until you have paid your account in full including a $35.00 turn on fee.  If you need to make payment arrangements please call Sandy and we will work something out.

Selling your home?

If you are selling your home there is a real simple procedure. I have determined that it is easier for all concerned to take care of final billing and payment prior to closing.  The seller can then walk away without any worries of waiting for a bill to be generated and getting money back from escrows.  First call Sandy.  We will sent up an appointment to meet for final payment to be made.  You have two choices: 1] read the meter yourself and call me with the read, or 2] pay a $35.00 service charge and the meter reader will read the meter.  Under most circumstances we will meet at Scio Township on Zeeb Rd for you to make the final payment.  I will give you a paid in full receipt to take to closing.  This will be your proof that you have paid and will prevent funds from being escrowed.

The only other step for you to complete is a short written note that includes the following information:

• Sellers Name

• Buyers Name

• Address

• Date of Transfer

This note does not need to be fancy, just accurate and ledge able so I can read the correct spelling of the names.  I require this of the seller because rarely does the buyer contact me.

If you are a buyer you should be aware of the law regarding water bills. They are treated the same as tax bills which means they are an automatic lien on the property.  If you close on the sale of a home prior to the water bill being paid,  it becomes your bill.  The law assumes that this was handled in the closing. I cannot prorate a bill and send it to the former owner. If this has happened to you, you will need to contact your title company for advice. Any amounts due from a former owner will remain on the bill until paid.

New Taps

For new taps into the system the first step is to call Sandy and arrange to purchase a tap.  The current cost is $10,500*, of which $500.00 is a deposit and will be refunded if all inspections are made.  You need to contact the plant personnel at 426-4545 for specifics.

*Revised as of 09/28/2005 (note: subject to change without notice. Contact LASA for the latest policies and fee schedule.)

Copyright © [2008] [Loch Alpine Improvement Association]